Last updated: April 11, 2026

Cardinal Van Lines (“we,” “our,” or “us”) owns and runs the website at https://cardinalvanlines.com (referred to as the “Site”) and provides professional moving and associated services (the “Services”). When you use the Site or hire us for a move, you agree to the data practices described in this Privacy Policy.

1. What Information We Collect

We gather the following categories of information:

Personal and contact details — your name, phone number , email address [email protected], and service location when you request an estimate or reach out to us.
Moving-related details — pickup and delivery addresses, move size and type, preferred dates, an inventory of items, and any special instructions you share.
Technical information — IP address, browser version, device type, pages you visit on our Site, and referring website links, collected automatically via cookies, server logs, and similar tools.
Communications — the content of messages you send through our contact forms, email [email protected], or phone .

We do not intentionally collect sensitive personal data unless you voluntarily provide it and it is required to perform the Services.

2. How We Use Your Information

Your information helps us to:

Provide accurate price estimates, schedule moves, and deliver our moving and related Services.
Respond to your questions, confirm bookings, send updates, and offer customer support.
Process payments securely and help prevent fraudulent transactions.
Run, maintain, and improve the Site and our Services, including performance analysis.
Meet legal requirements and respond to lawful requests from authorities.

We may also send you service reminders, updates about your move, or occasional marketing messages. You can opt out of marketing communications at any time.

3. Legal Grounds for Processing (Where Applicable)

Where required by law, we process your personal information on the following bases:

Your consent — for example, when you complete a contact form or agree to receive marketing emails.
Contract performance — to provide the moving services you requested.
Legal obligations — to comply with applicable laws and regulations.
Legitimate interests — such as improving our offerings and preventing fraud — provided your rights do not override those interests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Store your preferences and improve your browsing experience on the Site.
Analyze how visitors use https://cardinalvanlines.com so we can enhance performance and usability.
Help maintain security and detect fraudulent activity.

You can control or disable cookies through your browser settings at any time. Please be aware that disabling cookies may affect how certain features of the Site work.

5. When We Share Your Information

We only share your information in these specific circumstances:

With trusted third‑party vendors who help us operate (such as payment processors, website hosting, analytics, and email platforms). These vendors are contractually required to keep your data confidential and secure.
With moving crews, subcontractors, or partner companies strictly as needed to complete the Services you requested.
When required by law, regulation, court order, or government agency.
In connection with a business transaction, such as a merger, acquisition, or sale of assets.

We do not sell your personal information. If any sharing could be considered a “sale” or “sharing” under your state’s privacy laws, we will respect your opt‑out preferences.

6. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmitting data over the internet or storing it electronically is 100% secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Data

We keep your personal information only as long as needed to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required, we delete or anonymize it.

8. Your Privacy Rights and Choices

Depending on where you live and which privacy laws apply, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request that we delete your information (subject to certain exceptions)
Object to or limit certain types of processing
Opt out of marketing messages or certain types of data sharing

To exercise any of these rights, please contact us using the information below. We may ask you to verify your identity before processing your request.

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us at [email protected].

9. Children’s Privacy

Our Site and Services are not meant for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us so we can delete it promptly.

10. Links to Other Websites

The https://cardinalvanlines.com website may contain links to third‑party websites that we do not control. We are not responsible for the privacy practices of those external sites, and we encourage you to read their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on https://cardinalvanlines.com with an updated “Last updated” date. By continuing to use the Site after changes are posted, you accept the revised Privacy Policy.

12. How to Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please reach out to us:

By phone:
By email: [email protected]
Through the contact form on https://cardinalvanlines.com